Parents in Mayfield Independent Schools and Graves County Schools may notice an error message when opening the Infinite Campus Parent App, following a recent update to the web address used by the student information system.
School officials say the issue is tied to the updated URL and is easy to fix. Step-by-step instructions have been posted on both school districts’ Facebook pages to help parents reset the app and restore access.
Parents who continue to experience issues, or who need assistance with the reset or other Infinite Campus questions, are encouraged to contact their school office during regular school hours. Staff will be available to help ensure families can continue accessing student grades, attendance, and important school information.
Officials stress that no student data has been lost and the issue does not impact the system itself — only the app connection.
